Privacy Policy
We protect your privacy. Learn how we collect and use your personal data
1. Introduction
At WolfTech, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, share, and protect your information when you use our website or services.
2. Information We Collect
We collect different types of information to provide and improve our services to you:
Personal Information
• Full name
• Email address
• Phone number
• Shipping address
Order Information
• Details of purchased products
• Order date and time
• Payment history
• Shipping and tracking details
Device Information
• Type of device being repaired
• Serial number (if available)
• Fault description
• Repair history
| Information Type | Collection Method | Purpose |
|---|---|---|
| Contact Information | Registration/Contact Form | Communication & Order Fulfillment |
| Payment Information | Secure Payment Gateway | Payment Processing |
| Browsing Data | Cookies & Analytics | User Experience Improvement |
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing your orders and completing purchases
- Providing repair services and customer support
- Sending important updates about your orders
- Improving our website and user experience
- Complying with legal obligations
- Sending promotional offers (with your consent)
4. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Payment service providers: To process financial transactions
- Shipping companies: To deliver your orders
- Legal authorities: When required by law
- Service providers: Who help us operate our business
Important Note: All third parties we share information with are committed to protecting your data and have similar privacy policies.
5. Protecting Your Information
We use appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:
- Data encryption during transmission (SSL)
- Firewalls and intrusion detection systems
- Restricted access to authorized staff only
- Regular security audits
- Encrypted data backups
6. Your Rights
You have the following rights regarding your personal data:
- Right to access your data
- Right to correct inaccurate data
- Right to delete your data (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise any of these rights, please contact us via email or phone listed below.
7. Cookies & Similar Technologies
We use cookies to improve your experience on our site. Types of cookies we use:
- Essential cookies: For website to function properly
- Performance cookies: To understand how visitors use the site
- Functionality cookies: To remember your preferences
- Advertising cookies: To show relevant ads (with your consent)
You can control cookies through browser settings. Please note that disabling some cookies may affect website functionality.
8. Privacy Policy Changes
We may update this privacy policy from time to time. We will notify you of any material changes by posting the notice on our website or sending you an email.
Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
Email: info@wolftechfix.com
Phone: +20 128 829 9480
Address: Rehab, Cairo, Egypt
Last updated: 01/02/2026
This policy applies to all WolfTech services including website, store, and repair services.